Privacy Policy

At Jersey Festival of Words, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage with our services.

Information We Collect

We may collect and process the following data:

• Personal information: such as your name, email address, postal address, and payment details (if you book tickets or buy festival merchandise)
• Technical data: including IP addresses, browser type, and usage data through cookies and analytics tools.

How We Use Your Information

We use your information to:

• Process bookings and ticket purchases.
• Communicate with you about event updates and news.
• Improve the performance and content of our website.
• Respond to enquiries or provide customer support.

Cookies

We use cookies to enhance your experience. These may include:

• Session cookies for login or purchases.
• Analytical cookies to understand visitor interactions. You can manage cookie preferences through your browser settings.

Sharing Your Information

We do not sell or rent your personal data. We may share data with:

• Trusted service providers (e.g., ticketing platforms, participating venues).
• Legal authorities if required by law.

Data Security

We take appropriate technical and organisational measures to secure your data. However, no internet-based service is 100% secure, and we encourage you to take precautions when sharing information online.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request corrections or deletions.
• Withdraw consent to our communications at any time.

To exercise these rights, contact us at [email protected]